Payment Policy

Payment Approval

A card issuer may approve, decline, verify, or temporarily authorize a transaction. Accurate billing and contact information is required, and an order may be reviewed or cancelled when authorization fails or material fraud risk is detected. This is the operating standard followed by puracy. We include this detail so the relevant expectations are transparent at the time of purchase.

Refunds to the Original Method

puracy applies this customer standard: Following receipt, inspection, and approval, refunds are initiated to the original payment method within 5–10 business days; payment-provider processing can take longer. It is stated here to give customers a clear understanding of how this part of the service works.

About Credit/Debit Card

puracy applies this customer standard: Checkout is conducted in USD. Supported credit and debit cards are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options displayed at checkout. The purpose of this explanation is to make the applicable customer standard easy to follow.

For customers of puracy, card credentials are handled through Shopify and authorized processors using payment-security controls; complete account numbers and security codes are not stored by the merchant. We include this detail so the relevant expectations are transparent at the time of purchase.

Applicable Taxes

puracy applies this customer standard: Applicable taxes are collected as required by law and shown during checkout when calculation is available. The store does not promise that every order is tax-free. This customer-facing explanation is intended to make the applicable process straightforward.

Merchant Information

• Brand/store name: puracy
• Contact email: support@puracygentle.shop
• Telephone: 512-743-7642
• Physical and return address: 2949 Brentwood Dr N, Wilson, North Carolina, 27896, United States