Customer-Service Contact

Customer-Service Hours

For customers of puracy, customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/New_York). Send questions to support@puracygentle.shop or call 512-743-7642. The detail is included here so customers can make decisions with clear expectations.

Help With an Order

In administering this part of the store, puracy follows this rule: for order help, include the order number and a concise description of the issue. Do not send a return until a prepaid label or equivalent merchant-paid arrangement has been authorized. This statement is provided to keep the related customer experience clear and predictable.

Mailing Information

The approach used by puracy is as follows: Written correspondence may be sent to 2949 Brentwood Dr N, Wilson, North Carolina, 27896, United States. Approved returns use this address by default, except when customer service provides a different authorized route. The detail is included here so customers can make decisions with clear expectations.

Business Contact Record

• Brand: puracy
• Email: support@puracygentle.shop
• Phone: 512-743-7642
• Company and default return address: 2949 Brentwood Dr N, Wilson, North Carolina, 27896, United States